Steps To Hiring Exceptional Hospitality Property Staff -2023
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Gerry MacPherson
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Duration : 01:38:42
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Enrolled : 4
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Level : beginner
- Views : 685
What you will learn
Hotels-Resorts-Inns-Bed and Breakfasts-Vacation Homes
Won’t it be wonderful to be able to find and retain awesome & devoted employees for your hotel, resort, inn, bed and breakfast or vacation home?
Your employees are the backbone of your business and by knowing how to hire, train and support your staff you’ll create an environment that will garner loyalty and impress your guests.
These 9 tutorials include:
· The Right Mindset
· How to Hire Winners
· Can’t Afford Employee Training Programs – Think Again
· How to Train for Success
· Effective Communication Will Improve Your Property
· Enhance Your Customer Service
· How to Handle Customer Complaints
· How to Upsell
· How
to Fire an Employee
This course includes easy-to-follow, step-by-step video tutorials, downloadable audio & PDF files, and any checklists applicable, as well as a “Steps To Hiring Exceptional Hospitality Property Staff” quiz, to ensure you get the most out of these tutorials.
You can view this section as an individual course or watch it as part of the “Your Guide to Owning & Operating a Hospitality Property – Successfully” course.
If you want to hire and keep the right employees, then don’t hesitate.
Sign up now!
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The Right Mindset
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How To Hire Winners
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Can’t Afford Employee Training Programs – Think Again
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How to Train for Success
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Effective Communication Will Improve Your Property
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Enhance Your Customer Service
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How to Handle Customer Complaints
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How to Upsell
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How to Fire an Employee
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Steps To Hiring Exceptional Hospitality Property Staff PDF
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Steps To Hiring Exceptional Hospitality Property Staff -2023 Quiz
Gerry MacPherson
Hotel, Resort, Inn, Bed and Breakfast, Vacation Rental Authority
School: Keystone Hospitality Property Development
I am a travel authority with decades of hotel, resort, inn & bed and breakfast visitation experience. I have spent 1000's of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000's of customers. This knowledge has given me a unique insight into the wants, needs, and requirements of individual and group travellers, as well as management and employees. If you have questions or comments, feel free to reach out to me directly.
Total Number of Students 7
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