Guest Expectations in The Hospitality Property Industry-2023
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Gerry MacPherson
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Duration : 01:31:42
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Enrolled : 15
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Level : beginner
- Views : 698
What you will learn
Learn how to step back and analyze your hospitality property objectively.
Opening, developing and operating your hotel, resort, inn, bed and breakfast
or vacation home is often a work of dedication and passion, so much so that it
is easy to get lost in your surroundings.
In this 10-part tutorial series, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.
- How Does Your Property Compare
- How to Become Your Own Guest
- Is Your Hospitality Property Accessible
- Is Your Restaurant Meeting Its Potential?
- How to Get Endless Referrals
- Negative Reviews Are Good For Business
- How to Prepare For When Guests Return
- Reopening Hotels, Resorts, Bed & Breakfasts etc. After COVID-19.
- What Will Your Guests Expect Post Lockdown
- What Is The Future Of The Hospitality Property Industry
This course includes easy-to-follow, step-by-step video tutorials,
downloadable audio & PDF files, and any checklists applicable, as well as,
a “Guest Expectations in The Hospitality Property Industry” quiz, to
ensure you get the most out of these tutorials.
You can view this section as an individual course or watch it as part of the
“Your Guide to Owning & Operating a Hospitality Property –
Successfully” course.
Do you want to see your property as your guest do? Don’t hesitate.
Sign up
now!
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How Does Your Property Compare
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How to Become Your Own Guest
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Is Your Hospitality Property Accessible
-
Is Your Restaurant Meeting its Potential
-
How to Get Endless Referrals
-
Negative Reviews Are Good For Business
-
How to Prepare for When Guests Return
-
Reopening Hotels, Resorts, Bed & Breakfasts After COVID-19
-
What Will Your Guests Expect Post Lockdown
-
What Is The Future Of The Hospitality Property Industry
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Guest Expectations in The Hospitality Property Industry PDF
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Guest Expectations in The Hospitality Property Industry-2023 Quiz
Gerry MacPherson
Hotel, Resort, Inn, Bed and Breakfast, Vacation Rental Authority
School: Keystone Hospitality Property Development
I am a travel authority with decades of hotel, resort, inn & bed and breakfast visitation experience. I have spent 1000's of nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000's of customers. This knowledge has given me a unique insight into the wants, needs, and requirements of individual and group travellers, as well as management and employees. If you have questions or comments, feel free to reach out to me directly.
Total Number of Students 7
John Parkar
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John Parkar
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John Parkar
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John Parkar
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John Parkar
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John Parkar
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